HWOOFIT Membership
Membership Benefits
Let's Explore Your Tier Benefits
FAQs
How do I check my HWOOFIT Membership status?
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You can check your membership status by logging into your account on our website or mobile app. Your current membership level and rewards points will be displayed.
What are the different tier levels and how do I reach them?
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We offer two membership tiers: Club and Gold.
- Club Member:spend an accumlated amount of RM 800+ within 12 months from your first purchase date.
- Gold Member:spend an accumulated amount of RM 2,000+ within 12 months from your first purchase date.
How do I earn points with my membership?
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Every time you make a purchase in-store or online, you'll automatically earn points that can be redeemed for future discounts and rewards.
When does my membership cycle start and end?
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Your membership cycle starts the moment you join or renew and is valid for one year. You'll need to renew based on your spending to maintain your status.
Will my membership points expire?
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Yes, points expire 12 months after they are earned if they are not used. You can check your points balance and expiration date in your account.
How to renew my membership after expired?
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Yes, you may extend the current membership for 12 months by:
- Club Member: Spend min RM 150 within the 6 months after membership expired.
- Gold Member: Spend min RM 250 within the 6 months after membership expired.